Parent/Child Taxonomy not displaying correctly in the filter

Anonymous

#33605

I’m having a strange issue where the children of a parent don’t display under the parent in the search filter. In the image, the highlighted area should be under the “Europe”. I’ve checked the hierarchy for the post and it’s correct but not displaying correctly. There are a lot more doing the same, the image is just an example of a few.

Anonymous

#33619

It looks like the issue only occurs when I go 3 deep. For instance, Europe>France>Paris breaks things but Europe>France works fine.

Ross Moderator

#33685

Hi Jason thanks for this and I think you finally figured out how to replicate the issue (I couldn’t)

Will take a look over the next few days and get back to you hopefully with a solution.

Thanks

Ross Moderator

#33687

Looks like its related to this ticket:

https://support.searchandfilter.com/forums/topic/hierarchical-levels-not-always-displaying-at-the-correct-level/#post-33686

Anonymous

#33690

Hi Ross, yes that sounds like what is happening to me. Some appear at correct level of indentation and then at some point, they stop. Thanks!

Ross Moderator

#34011

Hi Jason

I just emailed you a fix. Let me know how you get on.

Thanks

Anonymous

#34073

Thanks, Ross! It’s working now!

Ross Moderator

#34112

🙂

[Author]

Posts