Forums › Forums › Search & Filter Pro › Parent/Child Taxonomy not displaying correctly in the filter

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Anonymous
    (Private)  January 7, 2016 at 7:01 pm #33605

    I’m having a strange issue where the children of a parent don’t display under the parent in the search filter. In the image, the highlighted area should be under the “Europe”. I’ve checked the hierarchy for the post and it’s correct but not displaying correctly. There are a lot more doing the same, the image is just an example of a few.
    Taxonomy filter

    Anonymous
    (Private)  January 7, 2016 at 8:00 pm #33619

    It looks like the issue only occurs when I go 3 deep. For instance, Europe>France>Paris breaks things but Europe>France works fine.

    Ross Moderator
    (Private)  January 8, 2016 at 5:03 pm #33685

    Hi Jason thanks for this and I think you finally figured out how to replicate the issue (I couldn’t)

    Will take a look over the next few days and get back to you hopefully with a solution.

    Thanks

    Ross Moderator
    (Private)  January 8, 2016 at 5:04 pm #33687

    Looks like its related to this ticket:

    https://support.searchandfilter.com/forums/topic/hierarchical-levels-not-always-displaying-at-the-correct-level/#post-33686

    Anonymous
    (Private)  January 8, 2016 at 5:10 pm #33690

    Hi Ross, yes that sounds like what is happening to me. Some appear at correct level of indentation and then at some point, they stop. Thanks!

    Ross Moderator
    (Private)  January 12, 2016 at 2:10 pm #34011

    Hi Jason

    I just emailed you a fix. Let me know how you get on.

    Thanks

    Anonymous
    (Private)  January 12, 2016 at 9:49 pm #34073

    Thanks, Ross! It’s working now!

    Ross Moderator
    (Private)  January 13, 2016 at 11:35 am #34112

    🙂

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