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Forums Forums Search & Filter Pro Number of search results not updating after filtering

Viewing 4 posts - 1 through 4 (of 4 total)
  • Sorin Gheorghita
    #210758

    Hi!

    I have a problem. After searching for a keyword the results are displayed correctly. I also get the message “… number of search results for …”. But after filtering categories the message remains the same, it’s not updated.

    For instance I get 15 results found for “keyword” but If I filter after the “abc” category the number of results is lower, let’s say 10, but the message still says 15 results found for “keyword”

    Is there a workaround or this?

    Thanks!

    Trevor Moderator
    #210768

    Are you able to send me a live link/URL to your search page so I can take a look?

    Sorin Gheorghita
    #210774

    Hi Trevor!

    Here’s a link: https://youthrexstag.wpengine.com/?sfid=4543&_sf_s=education . Once you start filtering, the new results will be displayed, but the search message will still remain 226 Search Results for “education”

    Thanks!

    Trevor Moderator
    #210776

    The problem is that you are using a theme template and the PHP for the count section is outside of the Ajax Container. You would somehow need to re-code the template so that it is inside that container, but help with that is outside the scope of our support.

Viewing 4 posts - 1 through 4 (of 4 total)

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