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Support Forums Forums General Support Not updating

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  • Paris Williams

    Hi there,

    I renewed my license 18th December, but the app is not updating: I get the message, “An error occurred while updating Search & Filter Pro: Download failed. Unauthorized”. Please help.


    Trevor Moderator

    If you log in to your account on our site, does it show the correct domain as being activated for the licence key?

    Look in my account -> view licenses -> manage sites.

    You may need to deactivate the site in your WordPress admin and reactivate it.

    Paris Williams

    Did the trick. Thanks!

    Trevor Moderator

    Thanks for letting me know. I will close this thread for now.

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