No results when using the Search field

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Viewing 10 posts – 1 through 10 (of 12 total)
  • Anonymous
    #273623

    Hi,

    I set up a search form and all of the filters work, except for the Search-field. It always shows ‘no results’, whatever I try to search.

    You can check it here: https://roto-more.com/download-centre/

    Other than adding the Search field to the search form, are there other settings that I need to check to get this to work?

    Thanks in advance!

    Trevor
    #273645

    What settings do you have on the Advanced tab of the form setup? Have you selected either (or both) of the first two)?

    Anonymous
    #273652

    Hi Trevor,

    thanks for your reply!

    Just checked and nothing was selected. First I selected both, then it gave me results but not the correct results. Then I selected only the first option (Relevanssi) and same: it just showed me both results, even if I did a search for “inowa” where it should only show me one item and not both.

    Trevor
    #273655

    It might be your theme doing this, or any other search improvement plugin. Can you try Relevanssi (which is what those options are for – you have to build their index after setting it up):

    https://searchandfilter.com/documentation/3rd-party/relevanssi/

    Anonymous
    #273661

    Installed Relevanssi and built the index but now it shows ‘no results’ again.

    Tried it on another site as well where I’m using your plug-in and same case there: no results when I search for a keyword but correct results when I use any of the other filters.

    The site roto-more.com uses Salient theme, the other one uses Divi and I checked: there are no other search plug-ins active.

    Trevor
    #273666
    This reply has been marked as private.
    Anonymous
    #273668

    Hi Trevor,

    sure can. I’ll send it over in a sec but am I right in assuming that the results should (and can) be shown on the same page as where the filters are? That would be this page: https://roto-more.com/download-centre/
    I don’t want to redirect users to a new/separate page for the result. So on this page https://roto-more.com/download-centre/ when you search for ‘inowa’ (which is in the name of one of the files) it should only return the Inowa file, and not the other one.

    Anonymous
    #273670
    This reply has been marked as private.
    Trevor
    #273717
    This reply has been marked as private.
    Trevor
    #273719
    This reply has been marked as private.
Viewing 10 posts – 1 through 10 (of 12 total)

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