multi select not working on iphone 6

Anonymous

#34082

Hi,
I ve got two reports from iPhone 6 users that the options are popping up then quickly disappearing when they click on a filter. I am using multi select filters.
Greg

Anonymous

#34083

Any suggestions for a quick fix would be awesome, this is pretty important as i am realeasing and app on the weekend, thanks
Greg

Anonymous

#34084

Alright I ve got a bit more information, it is only the multi select, the checkboxes, radio, and dropdown all work.

Ross Moderator

#34097

This reply has been marked as private.

Anonymous

#34191

Hey Ross,
I dont have a iphone 6 either but I can get my friends to test it, however, your test page’s multiselect doesn’t look at all like my multiselects, is your test page updated? My multiselects look like this http://www.buybettermall.com/electronics/, thanks

Greg

Ross Moderator

#34253

Hi Gregory

The ones you are using are comboboxes (this is an option on a multiselect field).

I’ve now added a combobox multiselect and a regular multiselect at the link now so you can test both.

What might also be worth testing is:

https://harvesthq.github.io/chosen/

This is the JS library we use to create those comboboxes

Thanks

Anonymous

#34540

Hey Ross,
My buddy tried the test page that you sent me and said it does the same thing. He tried it in the Facebook Browser, Chrome and Safari with all glitchy unusable results.
Greg

Ross Moderator

#34588

Hi Greg

Did you test their (Chosen) official homepage I linked above?

I can’t replicate this on my androids so debugging this will be tricky – do you know if its any other iOS devices or specifically the iPhone 6?

Thanks

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