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  • Karin Gorny
    (Private)  March 20, 2020 at 5:22 pm #237420

    I have the version 2.3.4 with the account no. 111551. I have a lot of mistakes (1513, 1516, 1566, 223, 1265, 1268) because of these plug in and therefore I think an update would be good, but I am not able to do it via WordPress. There is no button for that. Can you help me?

    Trevor Moderator
    (Private)  March 23, 2020 at 1:34 pm #237570

    In Your Account, is the site listed as activated?

    I think that the version you have is pointing to our old domain, so will not see the updates.

    Download the latest version from Your Account area as a zip file.

    It is easier if (before you try to manually update our plugin) you install and activate the plugin below, it will then let you install this latest version of our plugin using the Add new Plugin -> upload method without the error message that normally appears warning you the plugin is already installed, thus preserving the settings and forms, etc:

    https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    You can remove that plugin once done (but it is a useful developer tool).

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