Missing Images on Results

Anonymous

#185253

Featured Images show up fine until I filter, then they are missing. Any ideas? Thanks!

Trevor

#185306

Are you able to send me a live link/URL to your search page so I can take a look?

I suspect that you may be using a theme template or plugin that creates a grid using Masonry. If that is so, Masonry needs to be re-triggered, but I will need to take a look to confirm this.

Anonymous

#185378

This reply has been marked as private.

Trevor

#185382

You are using WP Bakery Visual Composer (AKA Page Builder)? If so, what version number (the latest is 5.5.2 I think)?

Anonymous

#185410

Looks like i am on Version 5.4.8

Trevor

#185412

If it came bundled with a theme, ask the theme company to get you 5.5.2

Anonymous

#185414

Ok, i am updated to the latest now. I just confirmed, the thumbnails are still not showing up. Anything else I need to do? Thanks!

Trevor

#185416

If the posts are placed using a Visual Composer grid of some sort, can you see this post:

https://support.searchandfilter.com/forums/topic/formatting-functionality-issues/page/2/#post-184167

Anonymous

#185420

I see thanks for that. I tested out the 2 recommended Post Grid Elements, and wasn’t able to get it working properly (filter would render empty pages). So, I switched back to the original element that i was using called “Blog” which does work fine (besides the thumbnails not showing up after filtering). Then I tried disabling AJAX and everything worked! Thumbnails now show up fine.

Any ideas on why with AJAX enabled, the thumbnails wouldn’t show up?

Trevor

#185474

With Ajax disabled, the whole page loads. With Ajax being used, only part of the page loads, and javascript is used to fade things in and out, and often the images are hidden and then revealed, and that part of the javascript was likely not being re-run.

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