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These forums are now closed and remain for historical purposes.
None of the content applies to the new version 3. For support, get in touch via our contact form.
Trevor.
The issue may have arisen because we have changed domains. We should have a permanent fix for this in soon, but, in the meantime, if you need to upgrade now, and if your current version is 2.3.2 or more recent (higher number), then the advice in this thread should work for you:
https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001
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