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  • Anonymous
    (Private)  July 27, 2018 at 1:46 pm #183716

    Hello,

    I have an developer license, when I add the license key to my website and I add the website to the Manage websites page it still doesn’t want to activate the license.

    When I press Activate License in wordpress the page just refreshes and nothing happends. When I try to update I get the error: “Update failed: Download failed. Unauthorized”.

    Trevor
    (Private)  July 27, 2018 at 3:48 pm #183722

    The manage licenses page (and other pages in your account) will take 15-30 minutes to show any changes. However, the update is a glitch in older versions (it should not happen again).

    The issue may have arisen because we have changed domains.

    IF your current version is 2.3.2 or later, then the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

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