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  • Trevor
    (Private)  July 27, 2018 at 3:48 pm #183722

    The manage licenses page (and other pages in your account) will take 15-30 minutes to show any changes. However, the update is a glitch in older versions (it should not happen again).

    The issue may have arisen because we have changed domains.

    IF your current version is 2.3.2 or later, then the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

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