Forums › Forums › Search & Filter Pro › Issue Updating

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  • Anonymous
    (Private)  July 19, 2016 at 12:14 pm #51607

    Got error message when trying to update. Have renewed.

    An error occurred while updating Search & Filter Pro: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Trevor
    (Private)  July 19, 2016 at 2:49 pm #51628

    This may be a server issue where the max upload size is too small, or many other issues. Are you able to manually update. Download the fie from your account area, and then …

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file I will have sent to you.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

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