Include/Exclude categories issue with WordPress 4.2.2 and S&F Pro 1.4.3

Ross Moderator

#17282

Hi Michael

I think I know the answer…

Basically – we have integrated support for WPML so there are certain things S&F does automatically in regards to languages when WPML is enabled.

Whenever you save a search form, it will try to detect the language – and it will convert all the IDs from the include/exclude box – the the equivalent language of the search form – as S&F is not setup properly with WPML I believe this is the problem.

Take a look at the instructions here on how to setup correctly and let me know the results:

http://www.designsandcode.com/wordpress-plugins/search-filter-pro/docs/configuring-with-wpml/

Thanks

Anonymous

#17297

Hi Ross,

thanks for the link. I did the setup like you explained, but include/exclude is still not working. I tried do create a new filter, but there is the same problem, no include/exclude. Everthing else is working like it should.

Can you please fix this problem? My customer is very unhappy with the current issue…

best regards
michael

Ross Moderator

#17299

Hi Michael

Thats what we are trying to do – fix the problem – but we have to take a number of steps in order to eliminate what can be causing it.

Now that WPML is setup correctly I’m taking another look.

Thanks

Anonymous

#17301

Sorry, for the last post. My client is a little bit troublesome… And thanks in advanced for your support. I wait for your answer…

Anonymous

#17309

I dont know why my posts disappeared but now it works.
WMPL setup helped.

@Michael – if you have problem with excluding category just try to include ID.
Helped for me.

thanks Ross for your help.

regards

Ross Moderator

#17311

This reply has been marked as private.

Ross Moderator

#17312

Thanks @Piotr for the update.

Anonymous

#17338

Hi Ross,

i used Custom Post Typ UI to create the CPTs and taxonomies. But now i put the code in the functions.php and deactivated the CPT UI Plugin. Further I deativated all plugins, but there is still not possible to include/exclude any custom taxonomies.

These things worked before did the update for wordpress and for your plugin. So, is there another fix?

Your workaround did not work… If I do that, there is still not showing any entry or all entry without filtering the includes/excludes…

best regards
michael

Ross Moderator

#17348

Hi Michael

Can you disable everything as mentioned and allow me access so I can do some testing?

I need to know other plugins are not causing the issue when I’m trying to debug.

Better yet, can you replicate the site somewhere, on another/dev environment? This is the next step really to finding the problem.

Then I will need FTP access so I can track down where the error is occurring – I’m afraid there is no other fix right now – you are the only user experiencing this issue so I guess it’s something related to your environment.

Just to note, you likely had many plugin updates after updating WordPress to 4.2 – and it could be any of these that is causing the error – I am willing to debug on your site though to track down the cause, and if it is S&F then of course I will implement a fix,

Thanks

Anonymous

#17402

Hi Ross,

i did a test on my test server and i found the plugin who causes the bug. It’s the Advanced Custom Field Plugin (Version 4.4.1). If I deactivate it, the include/exclude function works like it should.

https://wordpress.org/plugins/advanced-custom-fields/

Is this enough information to fix the problem?

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