Forums › Forums › Search & Filter Pro › Include/Exclude categories issue with WordPress 4.2.2 and S&F Pro 1.4.3

Viewing 10 posts - 11 through 20 (of 27 total)
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  • Anonymous
    (Private)  May 12, 2015 at 3:17 pm #17297

    Hi Ross,

    thanks for the link. I did the setup like you explained, but include/exclude is still not working. I tried do create a new filter, but there is the same problem, no include/exclude. Everthing else is working like it should.

    Can you please fix this problem? My customer is very unhappy with the current issue…

    best regards
    michael

    Ross Moderator
    (Private)  May 12, 2015 at 3:45 pm #17299

    Hi Michael

    Thats what we are trying to do – fix the problem – but we have to take a number of steps in order to eliminate what can be causing it.

    Now that WPML is setup correctly I’m taking another look.

    Thanks

    Anonymous
    (Private)  May 12, 2015 at 3:52 pm #17301

    Sorry, for the last post. My client is a little bit troublesome… And thanks in advanced for your support. I wait for your answer…

    Anonymous
    (Private)  May 12, 2015 at 4:25 pm #17309

    I dont know why my posts disappeared but now it works.
    WMPL setup helped.

    @Michael – if you have problem with excluding category just try to include ID.
    Helped for me.

    thanks Ross for your help.

    regards

    Ross Moderator
    (Private)  May 12, 2015 at 4:29 pm #17311
    This reply has been marked as private.
    Ross Moderator
    (Private)  May 12, 2015 at 4:30 pm #17312

    Thanks @Piotr for the update.

    Anonymous
    (Private)  May 12, 2015 at 10:13 pm #17338

    Hi Ross,

    i used Custom Post Typ UI to create the CPTs and taxonomies. But now i put the code in the functions.php and deactivated the CPT UI Plugin. Further I deativated all plugins, but there is still not possible to include/exclude any custom taxonomies.

    These things worked before did the update for wordpress and for your plugin. So, is there another fix?

    Your workaround did not work… If I do that, there is still not showing any entry or all entry without filtering the includes/excludes…

    best regards
    michael

    Ross Moderator
    (Private)  May 12, 2015 at 11:27 pm #17348

    Hi Michael

    Can you disable everything as mentioned and allow me access so I can do some testing?

    I need to know other plugins are not causing the issue when I’m trying to debug.

    Better yet, can you replicate the site somewhere, on another/dev environment? This is the next step really to finding the problem.

    Then I will need FTP access so I can track down where the error is occurring – I’m afraid there is no other fix right now – you are the only user experiencing this issue so I guess it’s something related to your environment.

    Just to note, you likely had many plugin updates after updating WordPress to 4.2 – and it could be any of these that is causing the error – I am willing to debug on your site though to track down the cause, and if it is S&F then of course I will implement a fix,

    Thanks

    Anonymous
    (Private)  May 13, 2015 at 2:23 pm #17402

    Hi Ross,

    i did a test on my test server and i found the plugin who causes the bug. It’s the Advanced Custom Field Plugin (Version 4.4.1). If I deactivate it, the include/exclude function works like it should.

    https://wordpress.org/plugins/advanced-custom-fields/

    Is this enough information to fix the problem?

    Ross Moderator
    (Private)  May 13, 2015 at 2:39 pm #17404

    Hi Michael – thats odd – ACF is a plugin I regularly use and generally recommend.

    I see in their latest update they added some fixes for WP 4.2 which might be causing a problem.

    I’ll check my local copy this afternoon to see if there is a bug and depending on outcome I may have to get in touch with the ACF developer.

    Thanks

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