Forums Forums Search & Filter Pro Failing to upgrade Version 2.1.2 to 2.2.0

Viewing 4 posts - 1 through 4 (of 4 total)
  • Anonymous
    #52343

    Hi Ross,

    From the plugin panel when I click on update from Version 2.1.2 to 2.2.0 I get a error message: Update Failed: Plugin update failed.

    Im running WordPress 4.5.3 and I renrewed my liscence in March 2016.

    Ive tried updating on my local MAMP and also on the live website but both give the same error message.

    Trevor
    #52399

    It may then be necessary to do it manually. Download the 2.2.0 file from your account area, and then …

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file I will have sent to you.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

    Anonymous
    #52555

    Hi Trevor, thanks for the reply.

    In the past it has worked via the WP Admin Plugin, odd that it has stopped doing it now.

    Trevor
    #52566

    Yes. As Ross said in a different post, we think it is our hosting. Only some people have been affected. I will close this for now.

Viewing 4 posts - 1 through 4 (of 4 total)