Errors in format page when divi extension is activated with no result

Anonymous

#269823

Hi,
I have the divi extension installed, but when there isn’t register in the table the format of the page is distorted and the page doesn’t look right.
If I deactivate the plugin the page looks correct or if I enter un register the page looks correct too.

Trevor

#269859

You mean that the page doesn’t look right when there are no results?

Are you able to send me a live link/URL to your search page so I can take a look?

Can you also give me a search to make that would give this situation, so that I can compare?

Anonymous

#269866

Hi, yes, this is the page:
https://permedcoe.binarea.cat/category/training/ In this case there aren’t files in training.

if you go to: https://permedcoe.binarea.cat/category/publications/ you see correct, and if you select one empty category the page appear correct couse the publications have registers.

Thanks

Trevor

#269986

Looking at these pages, I do not understand what is wrong, sorry. One thing I can see is that these are archive pages in Divi, not a real page.

If you read the guide:

https://searchandfilter.com/documentation/3rd-party/divi/

The first (and main) section is about using our plugin on a REAL WordPress ‘Page’ (it has a Page ID) and that uses the ‘Divi Blog / Portfolio Module’ display results method.

The pages you have given me are Post Type Archive pages, which are referred to at the bottom of the guide, where the display Results Method must be set to ‘Post Type Archive’.

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