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Support Forums Forums Search & Filter Pro Connection lost

This topic is: resolved

This topic contains 4 replies, has 2 voices, and was last updated by  Mark Grasmayer 2 months, 2 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Mark Grasmayer
    #219446

    Hi, since I installed the Search & Filter Pro plugin I get the following message after trying to save a custom post (which is in a filter) “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”

    I’ll try to provide as much information as possible:

    * I use the Divi theme by Elegant themes
    * There are no other changes to the site accept for: new custom post type (to use in the filter) and installing/using the Search & filter pro plugin.
    * Custom post types (which I use for the filter) are created using the CPT UI plugin
    * The errors disappear after turning of the Search & filter plugin, they appear after activating and opening the settings of the plugin
    * Here is a video to show what happens: https://we.tl/t-zhJjWBy1yb
    * I run the latest versions of all plugins, wordpress and the theme
    * The max_input_time is set to 60
    * max_execution_time is set to 180s
    * php version 7.2
    * memory_limit 384M
    * max_input_vars 4000
    * There are 215 posts
    * I use the shortcodes and have a custom search result page
    * I already had contact with the theme developers and my host but they don’t seem to be able to solve the problem.

    Hope you can help me.

    Trevor Moderator
    #219451
    This reply has been marked as private.
    Mark Grasmayer
    #219626
    This reply has been marked as private.
    Mark Grasmayer
    #219646
    This reply has been marked as private.
    Mark Grasmayer
    #219672

    Nevermind, I’ve found the bug! It’s in the Elegant Theme Divi Theme. They released a new version of their builder in a update and their helpdesk wasn’t aware of that. Elegant themes / Divi has terrible support.

Viewing 5 posts - 1 through 5 (of 5 total)

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