Forums › Forums › Search & Filter Pro › categorie is showing zero/empty in filter but has 189 items

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  • This topic has 17 replies, 2 voices, and was last updated 3 years ago by Anonymous.
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  • Trevor
    (Private)  June 25, 2020 at 12:57 pm #250077

    Ah, so the import is the problem. Typically, an import will update/add a post one at a time (in a loop), and thus the Post ID will be available to the code/coder. You would need to use this action at that point:

    https://searchandfilter.com/documentation/action-filter-reference/#update-cache-for-a-particular-post

    Anonymous
    (Private)  June 25, 2020 at 1:01 pm #250079

    Thanks for you quick reply, we look in to it.
    Hopefully it will solve the problem.

    Trevor
    (Private)  June 25, 2020 at 1:02 pm #250081

    OK. I will wait to hear from you.

    Anonymous
    (Private)  June 25, 2020 at 1:06 pm #250083
    This reply has been marked as private.
    Trevor
    (Private)  June 25, 2020 at 1:10 pm #250085

    Yes, the process is quite quick, and most sites do these ‘updates’ at times of the day where traffic is slower on their site. The advantage of doing it this way is that the search is not offline while the cache is updated, which it is if you do a full cache rebuild.

    Anonymous
    (Private)  November 19, 2021 at 9:05 am #276412
    This reply has been marked as private.
    Trevor
    (Private)  November 19, 2021 at 9:29 am #276414

    Hi Matthijs

    Could you raise this on our new ticket system?

    You will need a current licence to receive support 😉

    Anonymous
    (Private)  November 19, 2021 at 9:35 am #276416
    This reply has been marked as private.
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