Support Forums

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › categorie is showing zero/empty in filter but has 189 items

Tagged: 

Viewing 8 posts - 11 through 18 (of 18 total)
1 2
  • Trevor Moderator
    (Private)  June 25, 2020 at 12:57 pm #250077

    Ah, so the import is the problem. Typically, an import will update/add a post one at a time (in a loop), and thus the Post ID will be available to the code/coder. You would need to use this action at that point:

    https://searchandfilter.com/documentation/action-filter-reference/#update-cache-for-a-particular-post

    Matthijs
    (Private)  June 25, 2020 at 1:01 pm #250079

    Thanks for you quick reply, we look in to it.
    Hopefully it will solve the problem.

    Trevor Moderator
    (Private)  June 25, 2020 at 1:02 pm #250081

    OK. I will wait to hear from you.

    Matthijs
    (Private)  June 25, 2020 at 1:06 pm #250083
    This reply has been marked as private.
    Trevor Moderator
    (Private)  June 25, 2020 at 1:10 pm #250085

    Yes, the process is quite quick, and most sites do these ‘updates’ at times of the day where traffic is slower on their site. The advantage of doing it this way is that the search is not offline while the cache is updated, which it is if you do a full cache rebuild.

    Matthijs
    (Private)  November 19, 2021 at 9:05 am #276412
    This reply has been marked as private.
    Trevor Moderator
    (Private)  November 19, 2021 at 9:29 am #276414

    Hi Matthijs

    Could you raise this on our new ticket system?

    You will need a current licence to receive support 😉

    Matthijs
    (Private)  November 19, 2021 at 9:35 am #276416
    This reply has been marked as private.
  • Author
    Posts
Viewing 8 posts - 11 through 18 (of 18 total)
1 2

You must be logged in to reply to this topic.