Forums › Forums › Search & Filter Pro › cant de-authorise test.domain.com to add www.domain.com

Viewing 4 posts - 1 through 4 (of 4 total)
  • Anonymous
    (Private)  February 13, 2018 at 12:10 pm #159290

    Hey there,

    i was trying to update the plugin, however it was failing and upon further inspection i see the license is still pointing to our test site.

    So when i log into my account to de-authorise it to add the www. it doesnt let me de authorise it just re loads the page.

    Can you assist?

    thanks

    Ric Glancy
    http://www.nycomm.co.uk

    Trevor
    (Private)  February 13, 2018 at 12:23 pm #159297

    It takes our server a few minutes to update your account page when you make changes. It should have done it by now.

    Anonymous
    (Private)  February 13, 2018 at 12:34 pm #159304

    Now that i have done that, i go into wordpress and re activate the license and it works – thanks

    however it still wont let me update the plugin

    same error message as before of:

    Update Failed: Download failed. Unauthorized

    Ric

    Anonymous
    (Private)  February 13, 2018 at 12:37 pm #159306

    its updated now 🙂

    your definitely correct with the delay on things….

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