Forums Forums General Cannot update plugin

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Anonymous
    #185425

    Hi,

    The error is: An error occurred while updating Search & Filter Pro: Download failed. Too many redirects

    Can you please help with this.

    Cheers,

    George

    Trevor
    #185427

    The issue may have arisen because we have changed domains.

    IF your current version is 2.3.2 or more recent (higher number), then the advice in this thread should work for you:

    https://support.searchandfilter.com/forums/topic/upload-fail/#post-170001

    Anonymous
    #185969

    Hello,

    I have the same problem and looked into the recommended thread. In there it is said that I should check the URL in my account. The URL in my account is: “frakka.se/”. I am currently trying to do an upgrade in my dev-environment (dev.frakka.se). Previously upgrades have worked fine and I thought that “dev.frakka.se” would be included in “frakka.se” but maybe I was mistaken?

    BR
    Rikard

    Trevor
    #185987

    I am not sure that it would, no.

    Anonymous
    #186007

    Thank you for the quick answer Trevor!

    You don’t think so even though previous updates have worked out fine in the same environments? (Just want to make sure I understood correctly.)

    Best,
    Rikard

    Trevor
    #186009

    It might work, but the issue now is almost certainly that we have changed domains, so the old version is looking in the wrong place for the update.

    Anonymous
    #186017

    OK. Then I try step no 2 in the thread with the sharp environment (https://frakka.se). Thank you for your answer.

    BR
    Rikard

Viewing 7 posts - 1 through 7 (of 7 total)