Avada Theme, S&F Pro and post categories/tags (0)

Anonymous

#238689

Hi there! I’ve used S&F Pro successfully in the past until I now have a theme (NOT programmed by myself) that I’m having all sorts of issues with and cannot figure it out. Hoping that maybe you’re expertise can have a fresh set of eyes. I boasted the S&F Pro to the client because their current search and filter (hand/hard coded, again, not by me) is not working. They bought the plugin, I installed it and I’ve been pulling my hair out for the last 2 hours.

They have a post type called Resources (I believe this is simply renamed and is actually Posts relabeled). They have a category called Research Topics and another “category” but is really setup as tags Research Type. When I select post type “Resources” and create my form with categories and types (dropdown) and I don’t select “Enable Auto Count”, on the frontend of the site, it shows how many posts are located in that category. When I “Enable Auto Count”, they all show 0. Which matches my results, zero. I’ve tried shortcode, as an archive, custom…I cannot get any of the posts to load. This is NOT S&F Pro, this is the Avada customized theme but I cannot for the life of me figure this out. If there’s anyway you could take a look, it would be so much appreciated.

I’m happy to send the dev site credentials. This is on a multidev instance on a Pantheon server. So if we blow up the site, it doesn’t matter 😉 This is on a client site, they purchased their own license but this is my personal S&F Pro account because I wanted to do this outside of their account.

thank you!

Anonymous

#238690

I also tried copying over the Avada search.php and renamed it search-filter.php and listed it in the “as an archive” settings.

Anonymous

#238691

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Trevor

#238746

Avada does not use standard WordPress type templates, but instead it is a coded framework. As such, we have found it very difficult to integrate our plugin with their standard archive pages.

I would suggest that you use this integration method when using the Avada theme:

https://searchandfilter.com/documentation/3rd-party/post-grid/

Anonymous

#238824

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Trevor

#238828

When you say cleared the cache, did you click the Rebuild Cache button inside the form design in admin?

Anonymous

#238832

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Anonymous

#238834

Thank you for your super fast responses! I really appreciate it. For anyone out there having issues too. The website I was working on is using Avada theme. Trevor’s advice for using the 3rd party plugin worked great. I was having an issue with that theme as well as the host. I had a warning in the admin that said: Search & Filter Error: The caching tables are missing

I added those two tables by following this post: https://support.searchandfilter.com/forums/topic/problem-with-caching-tables/page/2/ (it’s loading on page 2). I am using a multisite so I just added that table to both sites (wp_search_filter_term_results, wp_2_search_filter_term_results, wp_search_filter_cache, wp_2_search_filter_cache) You can tell which is which by loading the options table and seeing which site belongs to wp_2 and wp (some might have a different number).

Once everything was installed with: https://searchandfilter.com/documentation/3rd-party/post-grid/ and I added the tables I needed to go back and REBUILD THE CACHE for the form (I still wasn’t getting results until I did the rebuild cache..thanks Trevor!).

Now things are loading! Huge thank you for the awesome support.

Trevor

#238836

LOL. You can drop a beer in the post ….

I will close this thread for now. Have a good day.

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