Hi there! I’ve used S&F Pro successfully in the past until I now have a theme (NOT programmed by myself) that I’m having all sorts of issues with and cannot figure it out. Hoping that maybe you’re expertise can have a fresh set of eyes. I boasted the S&F Pro to the client because their current search and filter (hand/hard coded, again, not by me) is not working. They bought the plugin, I installed it and I’ve been pulling my hair out for the last 2 hours.
They have a post type called Resources (I believe this is simply renamed and is actually Posts relabeled). They have a category called Research Topics and another “category” but is really setup as tags Research Type. When I select post type “Resources” and create my form with categories and types (dropdown) and I don’t select “Enable Auto Count”, on the frontend of the site, it shows how many posts are located in that category. When I “Enable Auto Count”, they all show 0. Which matches my results, zero. I’ve tried shortcode, as an archive, custom…I cannot get any of the posts to load. This is NOT S&F Pro, this is the Avada customized theme but I cannot for the life of me figure this out. If there’s anyway you could take a look, it would be so much appreciated.
I’m happy to send the dev site credentials. This is on a multidev instance on a Pantheon server. So if we blow up the site, it doesn’t matter 😉 This is on a client site, they purchased their own license but this is my personal S&F Pro account because I wanted to do this outside of their account.
thank you!
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