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Forums Forums General Automatic Updates

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  • Manu Martínez
    #268465

    Hi, i have renew the license but the Automatic Updates doesn’t show as described in documentation. The installed version is 2.3.4. May i have to do anything else to be able to update automatically? If i
    Thanks in advance.

    Trevor Moderator
    #268473

    Our update server has changed since that version, which is why your WordPress does not see any available updates.

    The current version of Pro is 2.5.2 and you should update to that AFTER you have made a full site backup.

    You can download the new copy from Your Account. Then, if you have WordPress5.5+, go to Plugins -> Add New, choose the upload option, and WordPress will then give you the option to use that file to update the plugin, even though the old version is still installed.

    Then you need to rebuild the form cache (edit the form, the button is in the top right).

    Automatic updates should then start working again.

Viewing 2 posts - 1 through 2 (of 2 total)

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