Archive Filter Not Working

Anonymous

#253793

Hi there I have created an archive and have the search and filter displaying well on the screen.

It appears to be reading the meta-data of all of the posts so far as it has checkboxes with the meta data at the side.

However, none of the functions are working. The sort, search, checkboxes or price slider are not working.

The strange thing is that when i select one of the checkboxes or search for a specific post, the numbers beside the checkboxes change accordingly, but all posts remain on the screen.

Its almost as if the search is working perfectly, but it is not displaying the results correctly in my archive.

Any help would be very much appreciated, thank you

Trevor

#253795

Are you able to send me a live link/URL to your search page so I can take a look?

Anonymous

#253799

This reply has been marked as private.

Trevor

#253803

This reply has been marked as private.

Anonymous

#276678

I have this exact problem – what was the fix?

Trevor

#276680

Hi Justin

Could you open a ticket via the support tab in your account:

https://searchandfilter.com/account/support/

The solution in this ticket is very specific to the OP’s web site, and unlikely to be the issue in your case.

Anonymous

#276760

Hello! Its also not working for me, but I cant seem to open a support ticket.

Could you help me out please?

Trevor

#276762

Hi

As an alternative to logging in to your account and opening a ticket, you can send an email to:

support@searchandfilter.com

The title will become the ticket title.

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