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Forums › Forums › Search & Filter Pro › Full list of categories don't show up

Viewing 8 posts - 1 through 8 (of 8 total)
  • Stephanie Bonnet
    (Private)  October 30, 2016 at 3:44 pm #67209

    Hi

    My wordpress theme designer has been designing a new theme for my blog (http://fromthepoolside.com). It only cutomises the css and doesn’t touch the php functions.

    The plugin works well on my current theme (see http://fromthepoolside.com/advanced-search/) but not on the personalised theme:
    – the destination field (which pulls from “categories”) doesn’t show all the categories
    – the criteria field (which pulls from “tags”) doesn’t show all the tags
    – however, the two other fiels, “accommodation” and “budget”, which use a custom taxonomy each work well and show all keywords.

    In order to test we had deactivated the cache plugins and then rebuild the cache in the plugin but it still doesn’t work.

    What are we doing wrong or what settings do we need to do?

    Trevor Moderator
    (Private)  October 30, 2016 at 9:37 pm #67236

    Are we able to see this new theme and the search page on it?

    Stephanie Bonnet
    (Private)  October 30, 2016 at 10:19 pm #67238
    This reply has been marked as private.
    Trevor Moderator
    (Private)  October 30, 2016 at 10:44 pm #67242
    This reply has been marked as private.
    Stephanie Bonnet
    (Private)  November 6, 2016 at 4:51 pm #68896

    Hi Trevor

    she’s called Myriam and I told her that you would send her a message but yesterday she told me she hadn’t received anything; Can you follow up please?

    Many thanks

    Trevor Moderator
    (Private)  November 6, 2016 at 6:17 pm #68902

    I have emailed her just now.

    Trevor Moderator
    (Private)  November 8, 2016 at 5:37 pm #69263

    Stephanie

    I have had a (long) conversation with Myriam and there appears to be an error somewhere in the theme regarding taxonomies, she is going to go back over her code. I will wait for her to contact me.

    Stephanie Bonnet
    (Private)  November 13, 2016 at 9:39 pm #70052

    Thank you very much Trevor for all the time you spent on this, really appreciated. Myriam tells me that it’s now all working!

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