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Problem of "Fatal Error"

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Viewing 10 posts – 1 through 10 (of 12 total)
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  • Anonymous
    (Private)  November 27, 2015 at 3:08 pm #30894

    Hello
    I have today bought and installed the Search & Filter Pro – Single Site License. The moment I installed the plugin my entire site has crashed and I am getting the following error :

    ” Fatal error: Call to a member function get() on a non-object in /home/plastqgz/public_html/wp-includes/query.php on line 27 ”

    Because of this error I am not able to open my site and even when I try to login wp-admin it shows the same error.

    Please resolve it.

    Thanks

    Ross Moderator
    (Private)  November 27, 2015 at 3:19 pm #30895

    Hi there

    Sorry to hear about crashing the site.

    You will have to remove or rename the S&F plugin folder via FTP if you cannot access the dashboard.

    Once you have done this, can you supply a list of all the plugins you are using? Its happened to another user and it was a plugin conflict.

    Thanks

    Anonymous
    (Private)  November 27, 2015 at 3:59 pm #30906

    Hello Ross,

    I changed the folder name through FTP and was able to access the dashboard and website was up. But I have’nt activated the “Search & Filter Pro” plugin.

    So should I activate it again to see if it is working or there is error.

    Thanks

    Ross Moderator
    (Private)  November 27, 2015 at 4:30 pm #30907

    Hi there

    Lets not re-activate Search & Filter just yet.

    Could you provide a complete list of plugins being used on your site?

    Thanks

    Anonymous
    (Private)  November 27, 2015 at 4:53 pm #30909
    This reply has been marked as private.
    Anonymous
    (Private)  December 2, 2015 at 12:25 pm #31212
    This reply has been marked as private.
    Ross Moderator
    (Private)  December 2, 2015 at 11:30 pm #31287
    This reply has been marked as private.
    Anonymous
    (Private)  December 3, 2015 at 10:19 pm #31379
    This reply has been marked as private.
    Ross Moderator
    (Private)  December 3, 2015 at 10:36 pm #31389
    This reply has been marked as private.
    Anonymous
    (Private)  December 3, 2015 at 10:45 pm #31391
    This reply has been marked as private.
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