Forums › Forums › Search & Filter Pro › search form doesn’t seem to work on results page

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  • Anonymous
    (Private)  February 6, 2021 at 11:17 pm #275483

    I am using a drop-down element in my header that contains a simple search form that points to the search.php file of my theme – this works beautifully, however once I am on the result page the form does not seem to work (rather the “first” result stays in place) … any ideas on how I could get around this?

    A second question:
    I would like to order the results by post type, do you have any advice on this issue?

    Thanks in advance!
    Jeff McNear

    Trevor
    (Private)  February 8, 2021 at 9:35 am #275500

    With regard to Post Type Order, that should be set here in the form setup in your admin:

    https://www.screencast.com/t/ZgQUnmqjhF

    For the other issue, are you able to send me a live link/URL to your search page so I can take a look?

    As an aside, can I ask if you saw that we have a new support ticket system, which you would find here:

    https://searchandfilter.com/account/support/

    I was wondering if you tried that, and whether you had any difficulty with it?

    These support forums will be closing to new tickets today – existing tickets (like this one) will be closed after a month (unless resolved before then).

    Trevor
    (Private)  February 8, 2021 at 9:57 am #275503

    Hi Jeff

    I just found your ticket on the new system, so I will transfer this reply to there and close this thread here. You will get a reply there in a few minutes.

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