Forums › Forums › General › Can not update Search and Filter Pro

Viewing 6 posts - 1 through 6 (of 6 total)
  • Anonymous
    (Private)  January 22, 2021 at 4:00 pm #273702

    Hello,
    I am not able to update the Search and Filter Pro plugin. When I click “Update now to version 2.5.4 .” The screen reads:

    “Downloading update from https://searchandfilter.com/edd-sl/package_download/MTYxMTQxNzExMzoxOTY5Y2M0MWNiOWRkYTRhYTdjYmU3Y2ZiNjcyNjgzODo2MTU6Mzg1ODAxNWYwYWM2OWIxMzI2MGE2Yjc2ZTY2NTVmYzU6aHR0cHNALy9rYWlzaW1vbmZpdG5lc3MuY29tOjA=…

    Download failed. Unauthorized”

    Please investigate the issue for a solution. I appreciate your support.

    Trevor
    (Private)  January 22, 2021 at 5:13 pm #273724
    This reply has been marked as private.
    Anonymous
    (Private)  January 25, 2021 at 8:25 pm #273938

    For me was the licence, I renew it but still show License Status Expired

    thanks

    Trevor
    (Private)  January 25, 2021 at 8:33 pm #273942

    Davi. After renewing, it can take our server cache an hour or so to refresh the status, so give it a little while.

    Anonymous
    (Private)  February 2, 2021 at 11:13 am #274961
    This reply has been marked as private.
    Trevor
    (Private)  February 2, 2021 at 11:29 am #274963

    Please make a full site backup before updating.

    Sometimes, a site is activated when it is a development domain, and when the domain is changed, you would need to deactivate the licence, then activate it again, so the live domain name is activated and registered on our server. So, also check if Your Account shows the exact same domain.

    You might need to deactivate the licence, wait over an hour (this is important to let our cache clear) and then reactivate, and then wait again.

    Alternatively, you can download the new version from Your Account. Then, go to Plugins -> Add New, choose the upload option, and WordPress will then give you the option to use that file to update the plugin, even though the old version is still installed.

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