Forums › Forums › Search & Filter Pro › Search & Filter stopped working

Viewing 10 posts - 1 through 10 (of 18 total)
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  • Anonymous
    (Private)  October 7, 2015 at 8:56 pm #26761

    Hello dear Team !

    I love your plugin, it was working great until I updated my website and the plugin.
    I get the filters, but when it loads (both ajax and manual update) results, nothing changed in the product display (they are not filtered).

    I can provide a testing account if needed, but maybe you know this issue ?

    Thanks a lot !
    Regards,
    Guillaume

    Ross Moderator
    (Private)  October 8, 2015 at 3:44 pm #26858

    Sure a link and some login details would be nice 🙂

    Thanks

    Anonymous
    (Private)  October 8, 2015 at 8:28 pm #26901
    This reply has been marked as private.
    Anonymous
    (Private)  October 12, 2015 at 9:42 pm #27135

    Hello !
    Do you have any news for me ?

    Thanks a lot,
    Regards,
    Guillaume

    Anonymous
    (Private)  October 12, 2015 at 10:27 pm #27138

    I’m having this same issue. After rebuilding the cache, it will display posts but not filtered, just in alphabetical or default sorting order.

    Anonymous
    (Private)  October 14, 2015 at 10:21 am #27289

    Hello,

    I still have no news from you.

    What I found :
    whatever the field I’m trying to filter, it always put
    ?_sfm_accords=0+500

    or

    ‘&_sfm__regular_price=0+500’

    at the end of the URL. Which means it does not send the right information to it.

    Thanks for your help…
    Guillaume

    Anonymous
    (Private)  October 15, 2015 at 2:59 pm #27422

    Hello Ross,

    How are you ?

    I see you’re active on the forum and I can’t imagine how much work you must have.
    When can I expect a support answer about my issue ?

    Thanks a lot,
    Regards,
    Guillaume

    Anonymous
    (Private)  October 16, 2015 at 2:45 pm #27522

    Hello Ross,

    I hope you are doing well,

    How is it going on about my issue ?

    Thanks a lot,
    Regards,
    Guillaume

    Ross Moderator
    (Private)  October 16, 2015 at 3:58 pm #27527

    Hey Guillaume

    Apologies I thought I had replied to you.

    I just logged in and it looks like your meta fields have defaulted to the wrong meta key.

    Can you set these back to what they are supposed to be?

    You will see they are all using accords

    @tristad – perhaps your issue is the same? If not please open a new ticket.

    Thanks

    Anonymous
    (Private)  October 16, 2015 at 4:24 pm #27531

    Hello Ross,

    Thanks for your answer.
    Unfortunately this did not solved it. I just put it back to what they used to be.

    Thanks a lot,
    Guillaume

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Viewing 10 posts - 1 through 10 (of 18 total)
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