Forums › Forums › General › Plugin Not Updating

Viewing 6 posts - 1 through 6 (of 6 total)
  • Anonymous
    (Private)  February 27, 2020 at 12:40 am #235010

    Getting an error when I try to update my plugin – is there an issue or how do I update the plugin?

    Trevor
    (Private)  February 27, 2020 at 10:38 am #235035

    I need to know a little more.

    What version of our plugin do you currently have installed?
    What site are you trying to update this on?
    Is the plugin licence key activated (WP Admin -> Search & Filter -> Licence)?
    If it IS activated, does the site match what you see in our records at Your Account?

    Anonymous
    (Private)  February 27, 2020 at 5:40 pm #235113

    Current version is 2.4.6
    Site is scottent.com
    License is activated
    It did NOT match the records here – I never switched it from the test site to the live site. I just deactivated the old one and added the new one.

    I tried to update after the changes and it still wont do it. Guessing there might be some propagation time?

    Trevor
    (Private)  February 27, 2020 at 5:42 pm #235115

    It can take a while, yes. Give it an hour or so.

    Anonymous
    (Private)  February 27, 2020 at 7:22 pm #235129

    It worked, thanks!

    Trevor
    (Private)  February 27, 2020 at 8:15 pm #235141

    Thanks for getting back to me. I will close this thread for now.

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Viewing 6 posts - 1 through 6 (of 6 total)