Forums › Forums › Search & Filter Pro › Not filtering at all, always show all result

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Anonymous
    (Private)  May 9, 2019 at 8:28 am #210558

    Hi I have two questions:

    1. The plugin is not filtering at all, it always showing all result, even I already click “AND” as an operator at the backend.

    Searching Page:
    http://130.211.251.242/buybusiness/

    2. THe result is not folloring the search result template I expected, which I created with elementor theme editor:

    Expected layout:
    http://130.211.251.242/?s=%E5%B1%AF%E9%96%80

    However, it was working fine in my old website:
    http://abca.com.hk/buybusiness/

    Is that anything I missed?

    Thanks!

    Trevor
    (Private)  May 9, 2019 at 1:16 pm #210574

    Can you confirm that you followed an integration process as described here:

    https://support.searchandfilter.com/forums/topic/how-can-i-search-elemntor-column-while-retaining-the-design-of-that-column/#post-209754

    Anonymous
    (Private)  May 22, 2019 at 7:08 am #211908

    Hello, THank you for reply.

    I am not sure if I have follow correctly or not:

    At Search page, I put:
    [searchandfilter id=”3136″ action=”filter_next_query”]

    At Result Page, I Put:
    [searchandfilter id=”3136″ show=”results”

    And it seems not working.

    However, apart from the layout, I found that the plugin is not filtering at all. It shows the same result every time even I change the searching terms.

    Is that any problem in my setting? I already updated plugin and using wordpress 5.2

    Thanks

    Trevor
    (Private)  May 22, 2019 at 11:17 am #211991
    This reply has been marked as private.
    Anonymous
    (Private)  May 24, 2019 at 7:24 am #212378
    This reply has been marked as private.
    Trevor
    (Private)  May 24, 2019 at 2:03 pm #212426

    The version you are using is old. We are now on 2.5.0

    Can you update this first?

    Please make a full site backup.

    With such an old version, you should NOT delete the plugin from the plugins page in your WP Admin, as doing so will delete your forms also. This is not an issue with more recent versions of our plugin.

    You need to do the update manually (after downloading the latest version from your account area) OR install and activate this plugin first:

    Manual installation instructions (see below if you instead installed the Update Theme and Plugins from Zip File plugin):

    1) Deactivate S&F Pro in WP Admin Plugins page (do NOT delete the plugin from within WP Admin Plugins page; otherwise you will lose your search form)
    2) Via FTP (or cpanel file manager if you have it), delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file that you have downloaded (if you are using cPanel File manager, you can upload the zip file and then extract it in the plugins folder).
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search & Filter Pro in WP Admin Plugins page.

    If you installed the Update Theme and Plugins from Zip File plugin, after you have downloaded the new version zip file, go to Plugins -> Add New and upload that file.

    In both cases, you will need to re-build the Search & Filter cache also (edit any form and the button to rebuild the cache is in the meta panels at the side).

    Anonymous
    (Private)  June 24, 2019 at 5:57 pm #214804
    This reply has been marked as private.
    Trevor
    (Private)  June 25, 2019 at 3:32 pm #214875

    Clearly you would need to replace this part:

    https://www.screencast.com/t/uKLQ9ga4Qm

    The really basic WordPress pagination is what you can see in the sample template files in our plugin folder, in a sub-folder called templates. Look in the results.php file for an example of pagination code:

    https://www.screencast.com/t/e3246BUfki6

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Viewing 8 posts - 1 through 8 (of 8 total)