Forums › Forums › Search & Filter Pro › An error occurred while updating Search & Filter Pro

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  • Anonymous
    (Private)  August 3, 2017 at 3:55 pm #124407

    Hi,

    We are running the latest version of WordPress(4.8.1). The Search & Filter plugin is reporting that “You have version 2.3.3 installed. Update to 2.3.4. View version 2.3.4 details.
    Compatibility with WordPress 4.8.1: Unknown.” When I attempt to run the update I get: “An error occurred while updating Search & Filter Pro: Could not copy file. search-filter-pro/admin/includes/class-search-filter-admin-notices.php” I’ve already checked the file permission and I have also checked for adequate drive space.

    Please advise.
    Thank you,
    Mark

    Trevor
    (Private)  August 3, 2017 at 4:35 pm #124416

    I do not know why this is happening, so you may have to do this manually …

    1. In the plugin settings you must have the Remove all data when deleting Search & Filter set to OFF
    2. Download version v2.3.4 from your account area here.
    3. In WP Admin -> Plugins deactivate Search & Filter Pro, then delete it.
    4. The Add new plugin, upload v2.3.4 and install/activate.

    None of your data should be lost.

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