Forums › Forums › Search & Filter Pro › Issue with search results

Viewing 9 posts - 1 through 9 (of 9 total)
  • Anonymous
    (Private)  March 29, 2017 at 3:29 pm #100182
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    Trevor
    (Private)  March 29, 2017 at 4:54 pm #100204

    Can you go to the form setup, look at the top tabs and open the Post Meta tab.

    Are there any (incomplete – no value to match) conditions in there? If so, try deleting it/them.

    Anonymous
    (Private)  March 29, 2017 at 5:08 pm #100210

    No conditions there. Would it be helpful if I sent screen grabs of my settings? I can post links to them from my google drive.

    Trevor
    (Private)  March 29, 2017 at 5:18 pm #100214
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    Anonymous
    (Private)  March 29, 2017 at 5:48 pm #100224
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    Trevor
    (Private)  March 30, 2017 at 12:17 pm #100344
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    Anonymous
    (Private)  March 30, 2017 at 5:39 pm #100449
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    Ross Moderator
    (Private)  March 30, 2017 at 6:03 pm #100453

    Hi there

    The issue is that WP Engine kills long queries (not time, but literally the string length of the SQL statement).

    To disable it check out this other forum post

    https://support.searchandfilter.com/forums/topic/killed-query-errors-in-log/#post-64826

    Best

    Anonymous
    (Private)  March 30, 2017 at 6:12 pm #100456

    Awesome! Thank you Ross! Much appreciated!

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Viewing 9 posts - 1 through 9 (of 9 total)