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Jon

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Viewing 10 posts - 1 through 10 (of 13 total)
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  • Jon in reply to:
    transfer license, keep account
    (Private)  February 25, 2020 at 4:49 pm #234857

    Thanks, that’s what I thought, but figured can’t hurt to ask

    Jon in reply to:
    Can't activate
    (Private)  June 18, 2018 at 1:49 pm #180592

    Thanks Trevor, just sent you a Skype contact request from jon3711

    I’m available now and for the remainder of your business day.

    Warm regards,
    Jon

    Jon in reply to:
    Can't activate
    (Private)  June 16, 2018 at 7:29 pm #180562
    This reply has been marked as private.
    Jon in reply to:
    can't activate
    (Private)  November 12, 2015 at 12:39 am #29596

    Thanks so much Ross. Whatever you did seemed to work. All I did after that was remove and reinstall the license key via the plugin settings area, and then save, activate in the plugin, then add the URL in the account management area for that license key on your site here.

    Really appreciate your help.

    In the future, we’ll probably move this from a subdomain install (as I have the URL now) to a root install. At that point do I just make the change here or do I need to do something in the plugin too?

    Thanks so much,
    Jon

    Jon in reply to:
    can't activate
    (Private)  November 10, 2015 at 1:23 pm #29381

    Hi Ross,
    I actually already did that a day or two ago and it’s not showing that site anymore on my screen. Is there something else I need to do?
    Thanks so much for your help!
    Jon

    Jon in reply to:
    can't activate
    (Private)  November 10, 2015 at 1:24 am #29336

    Hi Ross,

    Wow that was a quick response!

    I actually already tried that a couple times actually.

    Any ideas what to do next?

    Thanks,
    Jon

    Jon in reply to:
    ACF fields not visible when making search form
    (Private)  May 15, 2015 at 11:47 am #17571

    Ok, thanks Ross!

    Jon in reply to:
    search excerpt field
    (Private)  March 6, 2015 at 6:58 pm #12967

    Ah, ok.

    I have downloaded the latest from My Account.

    But before I proceed I need to know how to do this without losing existing configuration. This is a live site with decent daily traffic. I cannot afford to lose the way we’ve already setup Search & Filter (love the plugin!).

    I checked for an export feature but didn’t see one.

    How can I avoid losing search form configuration data?

    thanks so much,
    Jon

    Jon in reply to:
    search excerpt field
    (Private)  March 6, 2015 at 6:07 pm #12964

    P.S. I already have my license key entered. I tried removing it and readding it, but still no auto update option became visible.

    Jon in reply to:
    search excerpt field
    (Private)  March 6, 2015 at 6:05 pm #12962

    oh, thanks.

    so automatic updates don’t work?

    and if not, how should I add the new plugin so I don’t lose configuration data I’ve put in already?

    thanks,
    Jon

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