Support Forums

Looking for support? You can access the support system via your account.

The DO

Forum Replies Created

Viewing 10 posts - 1 through 10 (of 13 total)
1 2
  • The DO in reply to:
    unknown failure
    (Private)  October 26, 2020 at 12:28 pm #264113

    Oh man, feel like such an idiot. Thought I had finally figured out everything to check when things go wrong, but didn’t notice that we hadn’t updated the URL when the website URL changed! Apologies for the distraction.

    The DO in reply to:
    shortcode method — extra tags
    (Private)  September 2, 2020 at 10:47 am #258077

    Nevermind! Just discovered that if I removed the <p> tag around the_excerpt then it fixed the problem!

    The DO in reply to:
    theme problem
    (Private)  March 27, 2020 at 1:25 pm #238074

    Polylang language plugin! SOLVED!

    The DO in reply to:
    theme problem
    (Private)  March 27, 2020 at 1:23 pm #238072

    Update… client wants this working so I tried reverting to the earlier version of Divi and that didn’t help. So that’s not the issue. Going to try plugin conflicts now.

    The DO in reply to:
    theme problem
    (Private)  March 26, 2020 at 3:34 pm #237982
    This reply has been marked as private.
    The DO in reply to:
    theme problem
    (Private)  March 26, 2020 at 2:33 pm #237965

    Ahh… so the site were it DOES work is Divi Version: 4.2.2 but we’ve got Version: 4.4.1 running on the new one.

    The add-on zip is dated Dec 2nd 2019. Is there a newer version on your site? Can’t find it anywhere.

    The DO in reply to:
    theme problem
    (Private)  March 26, 2020 at 1:56 pm #237952
    This reply has been marked as private.
    The DO in reply to:
    theme problem
    (Private)  March 26, 2020 at 1:46 pm #237940

    Apologies about that. Click the DE link in the top right. You were getting automatically redirected to the english page which doesn’t have any posts. Only added to German (DE) for now.

    The DO in reply to:
    stopped working
    (Private)  February 28, 2020 at 9:25 am #235181

    Ahh, I think this got broken when the client moved some pages around.

    Thanks for clearing that up! Works!

    The DO in reply to:
    stopped working
    (Private)  February 28, 2020 at 8:58 am #235172
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 13 total)
1 2