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Kris Simpson

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Viewing 10 posts - 11 through 20 (of 22 total)
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  • Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 14, 2020 at 6:31 am #266440

    OK so I might have both celebrated and assumed my fault too soon.
    Caching struggled overnight despite building 80+% in 2hrs or so, it keeps crashing around the 90% mark (maybe 92-3%).

    Any ideas as to what can crash it – bad data in the posts?

    FYI I tried twice, then tried without background processing and it failed the same (although background paused a few times before failing).

    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 13, 2020 at 9:20 am #266285

    Not quite finished unfortunately – shortly after my last post I decided to take a backup of the tables as they were (just incase it did fail on full cache so I’d have something to compare to) and I also ran a repair on a few tables that were showing errors from the last crash. Assuming something I did messed up the caching progress and I needed to restart so its about 60% done again (FYI – I moved it back to medium speed this morning and it has been consistent/OK).

    Will keep you posted and will check the table differences too once complete, thank you for your assistance.

    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 13, 2020 at 7:04 am #266265

    Hey Ross,

    Sorry I’ve been quiet for a few days! Have been letting the cache rebuild (just passed 90%) and wanted to see how the server stabilises.

    Strangely, we havent had a crash since 11/11 17:10 (NYC time), which is after the rebuild was triggered, but in recollecting I may not have cleared the site cache too, which I guess may have recycled bad queries – in any case, I’m just going to monitor now before doing anything else.

    I took backups of the cache and term results tables too before rebuilding the cache so their content might give us some direction if you’d still like to investigate – of course there’s a chance the crashing will come back, in which case I’ll be looking into the last ~1200 articles it indexes as its running fine right now without them!

    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 11, 2020 at 12:11 pm #266014
    This reply has been marked as private.
    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 10, 2020 at 11:00 am #265761
    This reply has been marked as private.
    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 10, 2020 at 10:38 am #265755

    Hi Ross,

    Only just upgraded to the latest version after experiencing the issue as a troubleshooting effort, otherwise we’d probably still be on the older version.

    Caching speed was set to fast, have changed to slow, and I have now also enabled transients – crashing continues (9 times in the last 30mins).

    I have not yet *unpublished* the filters and rebuilt as even with the intermittent outages, the site is operational for now and targeting daytime in Aus is better for load.

    I should add, and forgot to before, that if I put the site in maintenance mode my problems go away, granted I haven’t tried a user type browsing in maintenance mode, as I’ve been focussed on scans and other areas until narrowing down to the plugin today, but if it were a caching issue that would likely continue in maintenance mode, right?

    Finally, we do have a dev environment but unfortunately it’s also on the same box so it makes it hard to diagnose this issue, I’m in the process of downloading a local backup of the site and db and will set it up on my machine to test.

    Kris Simpson in reply to:
    Split: Brings Whole Site Down
    (Private)  November 10, 2020 at 6:35 am #265724

    Edit to the above, have renewed and updated plugin with same result, will continue to work through the above recommendations in the mean time

    Kris Simpson in reply to:
    Append post above search results
    (Private)  December 29, 2018 at 7:37 am #197633

    Hey Trevor, stick with the holidays, we’ve managed to implement a solution.
    Two controls on the page, one hidden (as archive type), and some javascript setting the hidden control to the same value as the visible one (as custom type) on change.

    I did have an issue with the ajax container, it was very selective about what ID I could use.
    The custom type was destination #content and was working, i put a div (#contenthist) above it for the hidden control and it wouldnt work, though if i redirected it to #content it was OK.
    I ended up renaming #content to #content1 and #contenthist to #content and both are working fine – was very strange, wouldnt mind knowing why but it’s not pressing for me now.

    Cheers!

    Kris Simpson in reply to:
    Append post above search results
    (Private)  December 25, 2018 at 11:17 am #197477
    This reply has been marked as private.
    Kris Simpson in reply to:
    Base filter results before user query
    (Private)  December 16, 2018 at 3:25 am #196508

    Thanks heaps for your help Trevor!! This is working great now and really appreciate your assistance.

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