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Fris Online

Forum Replies Created

Viewing 3 posts - 1 through 3 (of 3 total)
  • Fris Online in reply to:
    Can't renew licence, email not authorized
    #216403

    Hi Ross,

    Thanks for the discount code, just purchased a new licence without any issues.

    Niels

    Fris Online in reply to:
    Can't renew licence, email not authorized
    #216329

    Hi Ross,

    We’re using the .online domain since the end of 2015. I’ve tried to use the old Paypal email but I’m still getting the same error message unfortunately.

    So if you could send us a promo code for the renewal that would be much appreciated.

    Kind regards,
    Niels

    Fris Online in reply to:
    Can't renew licence, email not authorized
    #216212

    Hi Trevor,

    I just checked the purchase history but the original purchase was completed with the same email as I’m using to renew the licence.

    Kind regards,
    Niels

Viewing 3 posts - 1 through 3 (of 3 total)