Forums › Forums › Search & Filter Pro › Wrong license

Viewing 5 posts - 1 through 5 (of 5 total)
  • Anonymous
    (Private)  February 28, 2018 at 3:48 pm #162801

    Hi,
    unfortunately our office manager selected the wrong license on checkout. We only required a single site license. can you please downgrade and party refund our purchase of today?

    Trevor
    (Private)  February 28, 2018 at 4:49 pm #162824

    I will refer this for action.

    Ross Moderator
    (Private)  March 4, 2018 at 8:02 pm #163763

    Hi Stefanie

    Unfortunately there is no mechanic to do this – but if you purchase a single site license I can refund the original. Just let me know when its done and I’ll get that sorted.

    Thanks

    Anonymous
    (Private)  March 6, 2018 at 10:33 am #164113

    Hi Ross,
    we have just bought the new license. Can you please refund the Developer License.
    KR Martin

    Ross Moderator
    (Private)  March 6, 2018 at 3:33 pm #164212

    Hi Stefanie, thats now been done.

    Thanks

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)