Forums › Forums › Search & Filter Pro › Woocommerce shop result page redirects to index.php

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  • Anonymous
    (Private)  May 21, 2018 at 10:10 pm #178840

    Hello,
    I’m using S&F Pro with Woocommerce. When I use Woocommerce option as Display results method and I click to menu item products, I am redirected to index.php and not to products page. How can I solve the problem?

    Thank you!

    Anonymous
    (Private)  May 21, 2018 at 10:16 pm #178841

    Hello, I noticed that I’m redirected to 404 page not index.php

    Trevor
    (Private)  May 22, 2018 at 1:52 pm #178942

    Have you set the WooCommerce shop page in the WooCommerce Products settings?

    Anonymous
    (Private)  May 22, 2018 at 1:54 pm #178944

    Hello Trevor,
    yes I did it. If I deactivate the plugin it works correctly…

    Trevor
    (Private)  May 22, 2018 at 1:56 pm #178948

    What version of our plugin are you currently using?

    Anonymous
    (Private)  May 22, 2018 at 2:02 pm #178950

    Version 2.4.2

    Trevor
    (Private)  May 22, 2018 at 2:46 pm #178968
    This reply has been marked as private.
    Anonymous
    (Private)  May 22, 2018 at 2:48 pm #178970
    This reply has been marked as private.
    Trevor
    (Private)  May 22, 2018 at 3:22 pm #178978

    I would suggest that something is amiss with the theme. If I switch to TwentySeventeen, there is not an issue. A 404 might be returned if the query yielded no results. This suggests that you must be doing something to the query that is conflicting with when our plugin hooks in to the query.

    Anonymous
    (Private)  May 22, 2018 at 3:36 pm #178984

    I checked functions.php and deleted all filters and actions but the problem still remains.

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Viewing 10 posts - 1 through 10 (of 15 total)
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