Upgrade from 1.4.3 to 2.1.2 – No results found

Anonymous

#46738

Hi,

I’ve upgraded to the latest ver. 2.1.2 on my test site and the search results page displays now NO RESULTS FOUND.

Need you help to troubleshoot the reason.

First I thought it’s my custom search results template I use inside /my-theme/search-filter/results.php
I replaced it with a default file from /search-filter-pro/templates/. Same result. There must be something else.

Can you help?

My test page is http://rsdasa.5notedesign.com/find-a-class/
And I will provide login details upon request.

Thank you,
Dmitriy

Anonymous

#46761

An update.

I found a conflicting plugin that was causing the issue (latest version of Seamless Donations plugin, I rolled back to older version 3.3.5 and it’s working fine now).

The issue is resolved.

Trevor

#46762

OK

I can see that the results are in the format of the results.php template that we provide, which means that you are using the shortcode Display result method? The URL you gave shows 135 results found?

I searched in ‘Class Categories’ for Brahma Samhita and it finds one result.

Anonymous

#46765

Hi Trevor,

Actually I switched the results template back to my custom one and it’s working fine. Refresh the page to see the results.

And yes, when you select Brahma Samhita it should show only one result, there’s only one post with it.

Anonymous

#46766

One issue I’d like to fix is dates fields (Select Dates (From/To)) they are currently in Date Range format and supposed to show a selectable dates but it’s not working. Is it a conflict again with other functions?

Anonymous

#46768

I’m talking about datepicker

Trevor

#46772

OK, there are a few console errors showing and I suspect another plugin is loading either the same or another datepicker. The mouse pointer goes to a question mark. Actually, it might even be the theme.

Anonymous

#46776

Thank you for the tip. It well could be the theme. What should I be looking for in the code of the theme to try to disable it?

Anonymous

#46777

One more question if you don’t mind. I’m now trying to do the upgrade on my main live website but i encountered an issue with cache building. It shows the following error:

Notice: Running background processes is either disabled or has failed in this environment.
Therefore you must leave this page open to complete caching. 

It just says there doesn’t do any caching… how do I fix this?

Anonymous

#46778

I meant to say: “it stays there on the same page but not doing any cache re-building”.

[Author]

Posts