Forums › Forums › Search & Filter Pro › Update keeps failing

Viewing 5 posts - 1 through 5 (of 5 total)
  • Anonymous
    (Private)  July 7, 2016 at 12:16 am #50391

    Hey – We just re-purchased our license, and we can’t get the update to run.

    Help?

    Thanks!

    Trevor
    (Private)  July 7, 2016 at 10:49 am #50408

    You may need to download the latest plugin file and update it manually:

    Manual installation instructions:

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file I will have sent to you.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

    Anonymous
    (Private)  July 8, 2016 at 4:31 pm #50592

    OK. That sounds easy enough.

    Thanks for the reply.

    Anonymous
    (Private)  July 10, 2016 at 10:19 pm #50754
    This reply has been marked as private.
    Trevor
    (Private)  July 11, 2016 at 8:03 am #50763

    It should be in your account area for you to download:

    https://www.designsandcode.com/account/

    And then click the View Details and Downloads link.

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