Forums › Forums › Search & Filter Pro › Update Failed: Download failed. Unauthorized

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  • Anonymous
    (Private)  March 7, 2017 at 11:18 am #95133

    I can’t seem to update my plugin to the latest version.

    I get this message: Update Failed: Download failed. Unauthorized

    Thanks

    Trevor
    (Private)  March 7, 2017 at 12:21 pm #95150

    With a version prior to v2.3.1, you may need to do the update manually (after downloading from your account area):

    Manual installation instructions:

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file that you have downloaded.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.

    On versions from 2.3.1 onwards, it should be easier to upgrade/update.

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