Forums › Forums › General › Update failed: Download failed. Unauthorized

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  • Anonymous
    (Private)  October 13, 2020 at 12:08 am #262771

    Hello, my license shows as active but I am receiving the following message when trying to update the plugin:

    Update failed: Download failed. Unauthorized

    Thanks in advance for your help.

    Anonymous
    (Private)  October 13, 2020 at 12:11 am #262772

    For anyone who has searched this and is looking for a solution:

    I had not added the site to Your Account > Purchase History > View Licenses > Manage Sites

    When I did it updated properly.

    Trevor
    (Private)  October 13, 2020 at 6:31 am #262782

    Thanks for letting me know. I will close this thread for now.

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Viewing 3 posts - 1 through 3 (of 3 total)