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  • This topic has 9 replies, 2 voices, and was last updated 4 years ago by Anonymous.
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  • Anonymous
    (Private)  November 14, 2020 at 12:26 pm #266447

    Update of Search and Filter Pro gives error.
    How to solve this?

    Anonymous
    (Private)  November 14, 2020 at 12:27 pm #266448

    * See Screenshot

    Trevor
    (Private)  November 16, 2020 at 9:41 am #266477

    Did you activate your licence key in the Licence section:

    https://www.screencast.com/t/vfaYmLvR

    Sometimes, a site is activated when as a development domain, and when the domain is changed, you would need to deactivate it, then activate it again, so the live domain name is activated.

    Also check if Your Account shows the exact same domain.

    You might need to deactivate the licence, wait over an hour (this is important to let our cache clear) and then reactivate, and then wait again.

    Anonymous
    (Private)  November 16, 2020 at 10:59 am #266504

    License is activated.
    To be sure I deactivated and activated again.

    The update-notification is gone. So I guess it updatet automatically.
    But now another problems occurs: the checkbox is aboven the filteritem-name in stead of besides. How do I fix this?

    You can see it live on my website.

    Trevor
    (Private)  November 16, 2020 at 5:06 pm #266619

    It is because you have added this custom CSS:

    https://www.screencast.com/t/2lfAk7APs6Gp

    Anonymous
    (Private)  November 16, 2020 at 8:19 pm #266637
    This reply has been marked as private.
    Trevor
    (Private)  November 17, 2020 at 6:46 am #266654

    I could likely tell you where it is added and by what, but you would need to deactivate any optimiser, cache or minifier plugin first, as they disguise what is doing what.

    Anonymous
    (Private)  November 17, 2020 at 10:43 am #266700
    This reply has been marked as private.
    Trevor
    (Private)  November 17, 2020 at 11:12 am #266709

    Ah, I now see the issue. Go to the form and edit it in the WordPress admin/dashboard.

    For those fields that are Checkboxes, change them to a Dropdown, find the Combobox setting and de-select that, then change the field back to Checkbox and save the form. It is that Combobox setting causing this.

    Anonymous
    (Private)  November 17, 2020 at 2:49 pm #266752

    Thanks a lot, this worked out perfect.

    This topic can be closed.

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