Update fail

Anonymous

#157709

Hi,

I get an “Update Failed: Download failed. Unauthorized” when i trry to update the S&F plugin.

Help needed.

Trevor

#157768

The first thing to do is to check the sites licensed in the Your Account page.

Note that any changes that you make will take a few minutes to appear.

Which version do you currently have installed?

Anonymous

#157969

Hey Trevor,

Our license is from December 27, 2017 – so it o.k.
The S&F version is 2.3.4 and the WordPress version is the latest.

Anonymous

#157973

I have the same problem, my License is correctly active but I cannot make the update.
It give me the same error

Trevor

#157981

OK. Then you may need to update manually:

Download the latest version from Your Account. Then,

1. In the plugin settings you must have the Remove all data when deleting Search & Filter set to OFF, see in this screenshot:

https://screenshots.firefox.com/cWx8CJjuTB5UdyGw/sandfdev.cdnwebservices.net

2. In WP Admin -> Plugins deactivate Search & Filter Pro, then delete it.
3. The Add new plugin, upload v2.4.0 and install/activate.

None of your data/forms should be lost. But, to be safe, PLEASE MAKE A DATABASE BACKUP FIRST.

Anonymous

#158035

O.K.

1. It worked.
2. Is there a progress with the solution to the drill down the search in acf repeater fields?

Thanks again.

Trevor

#158037

#2 will require a heavy code re-write, so it will not be soon. It IS on our radar though.

Anonymous

#158039

Thanks Trevor.

After updating the plug in as you wrote above, everything looks the same but when i hit the ‘search’ button of my form, i no longer redirect to the search page that i defind over in the “Display Results” tab.
What can be the problem?

Currently i rolled over the update from my backup.

Trevor

#158041

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Anonymous

#158043

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