Update caused fatal error on Elementor

Anonymous

#229930

Hi all,

I can’t edit my pages and posts in Elementor due to a fatal error caused by S&F Pro Plugin. Even when I deactivate the plugin I can’t open a page in Elementor any more. Please help!

This is an extract if the server protocol of the installation.

2019/12/23 13:26:29 [error] 29699#29699: *2911091 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /var/www/clients/client1/web1/web/wp-admin/includes/plugin-install.php:771
Stack trace:
#0 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(288): install_plugin_information(”)
#1 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#2 /var/www/clients/client1/web1/web/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/clients/client1/web1/web/wp-admin/plugin-install.php(70): do_action(‘install_plugins…’)
#4 {main}
thrown in /var/www/clients/client1/web1/web/wp-admin/includes/plugin-install.php on line 771″ while reading upstream, client: 3.122.229.94, server: mena-watch.com, request: “GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=search-filter-pro&section=changelog HTTP/1.1”, upstream: “fastcgi://unix:/var/lib/php5-fpm/web1.sock:”, host: “www.mena-watch.com”, referrer: “https://www.mena-watch.com/wp-admin/plugins.php”
2019/12/23 13:26:38 [error] 29698#29698: *2911173 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /var/www/clients/client1/web1/web/wp-admin/includes/plugin-install.php:575
Stack trace:
#0 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(288): install_plugin_information(”)
#1 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#2 /var/www/clients/client1/web1/web/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/clients/client1/web1/web/wp-admin/plugin-install.php(70): do_action(‘install_plugins…’)
#4 {main}
thrown in /var/www/clients/client1/web1/web/wp-admin/includes/plugin-install.php on line 575″ while reading response header from upstream, client: 3.125.53.189, server: mena-watch.com, request: “GET /wp-admin/plugin-install.php?tab=plugin-information&plugin=search-filter-pro&section=description HTTP/1.1”, upstream: “fastcgi://unix:/var/lib/php5-fpm/web1.sock:”, host: “www.mena-watch.com”, referrer: “https://www.mena-watch.com/wp-admin/plugin-install.php?tab=plugin-information&plugin=search-filter-pro&section=changelog”

I tried to install v version 2.5.0 but failed as well as in updating as in uploading it. Don’t dare to delete it completely, because I don’t want to lose my setting. The IT-company is out of office until Jan.7, so need your help, I have no idea how to proceed.

Of course I will send you a login to the site if necessary.

Best regards, Thomas

Trevor

#229933

Deleting the plugin will not lose the settings.

It looks like the install failed in WordPress, so I am guessing that your server may not have enough memory allocated or permitted for uploads. You may need to delete the plugin, then down the plugin manually, and upload it using ftp.

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