Forums › Forums › Search & Filter Pro › Unable to upgrade

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  • Anonymous
    (Private)  August 3, 2016 at 3:57 pm #53273

    I have a valid license when ever I try to upgrade if there is any new release for update , it won’t get update via plugin section please can you suggest how to get fix regarding the same

    Trevor
    (Private)  August 3, 2016 at 4:19 pm #53280

    Hi

    We are having issues with our hosting. It may then be necessary to do it manually. Download the 2.2.0 file from your account area, and then …

    1) Deactivate S&F in WP Admin Plugins page (do not delete, otherwise you will lose your search form)
    2) Via FTP, delete search-filter-pro folder from the wp-content\plugins folder on your server. If you wish to keep the folder, just in case, do NOT rename it, instead move it UP a folder into the wp-content folder.
    3) Unzip the file you have downloaded.
    4) Upload the search-filter-pro folder to the wp-content\plugins folder on your server.
    5) Activate Search and Filter plugin in WP Admin plugins page

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