Forums › Forums › Search & Filter Pro › Unable to Update to 2.2

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  • Anonymous
    (Private)  October 7, 2016 at 6:39 pm #62691

    Hi, I have been unable to update to 2.2 from 2.1.2. I receive error messages. This morning when I tried it, I got the following:

    “The package could not be installed PCL_ZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record Signature.”

    When I tried to update a couple of days ago, the package seemed to download okay, but I got this: Update Failed: Could not create directory.search-filter-pro/admin/views/fields/post-meta”

    I’m not having any problems updating other plugins, only this one. Can you help troubleshoot? (I am unable to provide a link to the site because it’s an Intranet and behind a firewall).

    Thank you.

    Trevor
    (Private)  October 8, 2016 at 12:39 pm #62821

    We do not know why, but this does happen from time to time, and a manual update must be done instead. This thread explains how:

    https://support.searchandfilter.com/forums/topic/update/

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