- This topic has 1 reply, 2 voices, and was last updated 4 years, 8 months ago by .
These forums are now closed and remain for historical purposes.
None of the content applies to the new version 3. For support, get in touch via our contact form.
Hello,
I purchased Search and Filter Pro for a client and am transitioning the work back to them to manage. I would like to put the license in their name. How can I do this?
Additionally, they have been using the plugin on a sandbox site and are launching on Friday. The license is attached to the sandbox site URL. Is this going to be a problem when the URL changes to the live site? If so, how can we change it?
Thanks,
Theresa Ebert
You can change user details, in here:
https://searchandfilter.com/account/
You can change the user details (including the email address) and which site is activated.
You should also be able to deactivate a site from inside its WP Admin, in the Search & Filter -> License settings page. This may take a while to reflect in ‘Your Account’ page. When it is reflected, then activate on the live site.
One word of caution to note to the client. It is possible that they may have difficulties renewing the licence as the email address will have changed. They would need to contact us here on the General Forum if this happens.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
We also use cookies to store items in your cart as well as allowing your to login on the site.
You can adjust all of your cookie settings by navigating the tabs on the left hand side.
By continuing to use this site, you also agree to our Privacy Policy.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
*Other cookies used for logging in and cart functions will only be used when you use those features and cannot be disabled.
If you disable these cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
Please enable Strictly Necessary Cookies first so that we can save your preferences!
More information about our Cookie Policy