Forums › Forums › General › transfer license, keep account

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  • Anonymous
    (Private)  February 24, 2020 at 6:41 pm #234774

    Hi there,
    I have several licenses in my account and would like to transfer one of them to a client. How should this be done? I checked the forum for a similar thread, but most of the replies in the one I found were private replies.
    Thanks,
    Jon

    Trevor
    (Private)  February 25, 2020 at 10:05 am #234796

    I think this thread from last week might be what you are looking for:

    https://support.searchandfilter.com/forums/topic/transitioning-account/

    Trevor
    (Private)  February 25, 2020 at 10:07 am #234798

    Ah, but wait. Are they all under your one email account? If they are, then your client would need to purchase a licence in their own name and email, when the current licence expires. I do not think we can transfer just the licence key.

    Anonymous
    (Private)  February 25, 2020 at 4:49 pm #234857

    Thanks, that’s what I thought, but figured can’t hurt to ask

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